Frequently Asked Questions
Products
Our coffee is normally packed in 250g or 500g bags. The bags are resealable with a zip-lock to help the coffee stay fresh for as long as possible.
Remembering our mantra –
Freshly roasted. Freshly ground. Freshly brewed.
– we would prefer to provide you with whole coffee beans so you can enjoy freshly ground coffee at home. However, if do not own a coffee grinder (yet!) we will be pleased to grind the coffee for you, either at one of our markets, or in our roastery for online customers. We just ask you to specify your brew method so we know how fine to grind the coffee.
Returning to ‘freshly roasted’: we recommend you organise your purchases so that the coffee is never more than a few weeks past the date of roasting, to ensure you keep enjoying that fresh taste.
Our coffee is normally packed in 250g or 500g bags. The bags are resealable with a zip-lock to help the coffee stay fresh for as long as possible.
To keep enjoying the fresh taste, we recommend to organise your purchases so that the coffee is never more than a few weeks past the date of roasting.
If do not own a coffee grinder, we will be pleased to grind the coffee for you in our roastery. We just ask you to specify your brew method so we know how fine to grind the coffee.
Customers often ask us whether they should store their coffee in the fridge or freezer. In principle, the colder temperatures should reduce the loss of volatile components which contribute to the taste and also slow down the staling process. However, as soon as you expose the cold coffee to warmer air, water will condense on the coffee and spoil it to some extent (especially with ground coffee). So on balance we would recommend that the coffee be stored in a sealed bag or other container, in a cool place out of direct sunlight (such as a kitchen cupboard).
Ordering
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